Average consumer are spending more time on the mobile than web, that means it’s time for businesses also to look beyond the just website. When we talk about moving from web to mobile, it’s just not replicating the website in the form of app. With App there are great features businesses have access compared to website. Here are some benefits.

24 X 7 Consumer access to your App: As everyone carries their mobile with them, they have access to your app all the time. They can access your app anytime and would be able to request for service or book appointment at their convenience.
Push Notification: This is major. You would be able send customized notification to your customers for any offers, updates. For consumer they would know about the special events or offers and take advantage of it. It’s win-win for both.
User friendly: Now almost everyone is used to (or for that matter prefer) abstract, to the point information on small screen instead of long stories on website. Having interactive, simple, easy to access User interface is key and beneficial for app.
Special offers: With Push notification you would be able to send offers and also have them available on your app for certain time period as required.
Having fun: As your customers are able to interact directly with your business it’s good for everyone to build relationship and provide better service. You can have contest or polls through your app.
Basically having app for small business and taking advantages of its benefit adds value to your business from branding as well as revenue perspective.